At Prismpeak It Technology Private Limited, your satisfaction with our products is our top priority. If you're not completely happy with your purchase, we're here to help you have a positive shopping experience.
Return Policy
To initiate a return, items must be in a resalable condition, with all original labels and packaging intact. Products should be unworn and returned in their entirety. Return requests should be made within 48 hours of receiving your order.
- Non-returnable items: Please note that for health and hygiene reasons, certain products cannot be returned.
- Return window: You have 2 days from the time you receive your order to request a return. All items must be in their original, unused condition and packaged as they were received.
- Tampering: We cannot accept returns if any labels or items have been altered while in your possession.
- Damaged or defective items: These must be returned within 2 days of receipt.
- Original packaging: To process your return, all original barcodes, IDs, labels, and packaging must be present and unaltered.
Refund Process
- Once we receive your returned item, we will inspect it and send you a confirmation email. This will notify you whether your refund request has been approved or denied.
- Processing time: Please allow approximately 5-7 business days for your refund to be processed.
If you have any questions or concerns regarding your returns or refunds, feel free to contact us at . Your satisfaction is important to us, and we are committed to providing you with a seamless shopping experience.
Mail : prismpeakittechnologies@gmail.com
Contact No : +91 7827443579 / 8595567732
